What can I expect when I call UFPD?
Briefly state the reason you called. A call-taker answers and obtains information regarding the emergency and quickly enters and transmits the information into a computer aided dispatch (CAD) system. A dispatcher immediately reads and disseminates information to first responders as the call-taker continues to obtain additional information. Examples of brief nature of incidents are:
“I hear shots fired.”
“I see a man with a gun.”
“I’m involved in a vehicle accident.”
“A building is on fire.”
“Someone is at my window.”
How can I help if I am reporting an actual emergency?
For the most expedient response, it is critical to know the address of the emergency. If the address, building name or number is unknown, know the cross streets or as much information about the location as possible.
Why is it necessary to answer so many questions from the Dispatcher?
The University of Florida Police Department appreciates and relies on conscientious members to report crimes in progress or just occurred, medical emergencies, suspicious persons, activities and behaviors. The Communications personnel are trained to ask specific, pertinent questions to quickly enter and disseminate useful information to ensure the safety of first responders and campus community. It’s important to note answering call-taker’s questions doesn’t impede law enforcement response. Answer questions to the best of your ability.
If the situation is dangerous, should I hang up the phone or remain on the line to answer more questions?
If you are calling from a safe location, be prepared to remain on the telephone to answer questions that provide first responders detailed information relevant to others safety and theirs such as weapon(s) involved, name(s), race, sex, age, height, weight, identifying scars, clothing description, vehicle description (color, make, model, license plate), direction of travel, mode of travel, and time lapse of person(s) involved. This information is critical and increase law enforcement chances of apprehending perpetrators. Follow the call-taker’s instructions and don’t hesitate to clarify ambiguous information.
I lost something on campus, how do I contact lost and found?
Most buildings on campus, Residence Halls, and Villages have a lost and found, so please check with the Office/Desk for that Housing Area or building first. After a certain time most Offices or Desks will transfer their lost property to us if it has not been claimed.
Below is a list of some of the places on campus that have lost and found: